Telus Services Restoration Update

Way’ Members, the following update below has been shared by TELUS about their work restoring services in our community:

TELUS is now in the final stages of restoring services following the recent fire.
The mainline cable connection has now been completed, and TELUS crews will be working over the coming days to ensure connections to individual properties and residences are restored.

As services are brought back online, TELUS may need to attend individual properties to confirm connections, test equipment, and address equipment that may have been affected by the fire. Some members may experience temporary service interruptions or equipment issues during this process.
TELUS wants to make sure community members have a direct point of contact if their services have not been restored properly or if they have questions or concerns.
If you believe there is an issue with your TELUS service, or something does not appear to be working as expected, please contact:

Phil Hickling
TELUS – Service Technician
778-212-5476

Thank you for your patience and understanding as crews work to complete the remaining restoration work and get services fully back online.

TELUS crews are currently on site in the community. If any members are interested in setting up new TELUS services, this is also a good opportunity to connect with the team while they are in the area and actively working on service restoration